B2C web site services have many important aspects. Each of its dimensions affects the website’s relationship with its prospective customers. There are numerous Business to Consumer (B2C) sites available on the internet. The major aim of B2C web development is that the general public can easily interact with the site. In every type of business customer is undoubtedly of great value. Your business will eventually grow if the customer is happy. B2C are generally online stores that try to fulfill customer needs from different parts of the world. These stores normally target a wide range of audience and cheaper to maintain. It is unlike a physical store that operates only for certain duration whereas this type of business operates 24/7. People can do online bidding and purchase different products. The importance of such websites lies in the ease they provide to the customers like buying tickets for traveling, making hotel reservations and booking property all can be done online.
Some Common Properties of B2C Web Services
For these kinds of websites the web site services company tries to make the navigation easy. B2C deals with customers that are individuals unlike B2B. The content is composed such that it is clear and easy to understand, the use of highly technical terminology is usually avoided. It comprises ordinary products and caters a large audience. Web pages are designed keeping in view the usability aspects. The numbers of pages in such sites are usually more than other sites. A simple B2C portal consists of the following important pages
This is an important page in every kind of website. For B2C sites the home page accommodates lot of information. There may be information on certain featured items. The front page often contains listing items that are most popular. The page also has links to other major pages of the site.
A user account must exist before interacting with an e commerce website. No such website ever allows a user to be part of a transaction without having an account. Therefore it is essential for users to register before going for any kind of transaction. Registration is essential to thwart fraudulent acts maintain confidence of customers while online buying and selling.
There must be a page in such sites that has a list of all the items for purchase. The items must be listed categorically. Make use of sections to list the products so that customers can easily find their desired product.
Checkout page is one of the most important pages as it is designed for payment purposes. It requires integration of the payment mode that is why it is the most difficult to deal with. To complete the payment procedure securely and easily the B2C sites develop several pages.
This page enables buyers to put in their items in one place. This service is provided to the consumers to make their online buying experience smooth and enjoyable.
There must be pages that contain description of each item listed in the category page. These pages must be developed separately. These pages help customers get all the necessary information about the product they desire to purchase. This aspect is not at all neglected in B2C web site services. Skills and potential is required to develop such websites. Web site services companies try to incorporate the power of CMS to update the site on frequent basis. Another new trend arising in such sites is getting customer reviews and comments about the product to make improvement in the products or services being provided.